Lessons - This Is How You Deal With Trolls | Samantha Kelly, Marketing Leader & Author

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In this "Lessons" episode, we explore insights into building an impactful social media presence for brands, with award-winning Twitter expert and social media strategist Sam Kelly.

Getting Started on Social: We discuss how brands shouldn't worry about negativity until they reach 5000+ followers.

Handling Complaints: Sam highlights the need to have policies to quickly and properly respond to any complaints.

Missed Opportunities: We look at why brands fail to dedicate proper resources and strategy to social media and why they're missing major opportunities.

Crowdsourcing Support: Sam sees the power in leveraging community goodwill to aid businesses growth.

➡️ Show Links

https://successstorypodcast.com

YouTube: https://youtu.be/0HimdoV62C0

Apple: https://podcasts.apple.com/us/podcast/success-story-with-scott-d-clary/id1484783544

Spotify: https://open.spotify.com/episode/1Gwxo3gmykUYBvNVBTS6Va

➡️ Watch the Podcast On Youtube

https://www.youtube.com/c/scottdclary

Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both wins and losses, to learn more about their life, their ideas and insights. He sits down with leaders and mentors and unpacks their story to help pass those lessons onto others through both experiences and tactical strategy for business professionals, entrepreneurs and everyone in between. To get more of the Success Story podcast, go to www.successstorypodcast.com.