Success Story with Scott D. Clary
Published on Jun 1, 2025, 7:30:00 PM
Total time: 00:12:52
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In this “Lessons” episode, former FBI hostage negotiator Chris Voss reveals how tactical empathy can transform your business communication—showing why understanding someone’s perspective doesn’t mean agreeing with it, how articulating their fears builds trust and diffuses tension, and why silence and curiosity often lead to the most honest, productive conversations. Learn how to disarm defensiveness, avoid projecting your own biases, and use empathy as a powerful tool to uncover truth, connect deeply, and negotiate more effectively in any situation.
➡️ Show Links
https://successstorypodcast.com
YouTube: https://youtu.be/Tvg26AnyYBg
Spotify: https://open.spotify.com/episode/0Ibbfey2pCmVZMTEwZYYhJ
➡️ Watch the Podcast on YouTube
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both wins and losses, to learn more about their life, their ideas and insights. He sits down with leaders and mentors and unpacks their story to help pass those lessons onto others through both experiences and tactical strategy for business professionals, entrepreneurs and everyone in between. To get more of the Success Story podcast, go to www.successstorypodcast.com.