Success Story with Scott D. Clary
Published on Sep 18, 2024, 10:05:43 PM
Total time: 00:14:56
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In this "Lessons" episode, Ian Tien, CEO & Co-Founder of Mattermost, joins Scott to discuss the power of open-source software, security considerations, and scaling a tech company. Ian delves into the challenges and benefits of building secure systems, the importance of customer feedback, and his approach to hiring top talent.
Security in Open Source: Ian explains that open-source software offers transparency, enabling customers to collaborate on security actively. While no software is fully secure, open source allows vulnerabilities to be addressed rapidly through a community-driven approach.
Customer-Centric Development: Mattermost’s success came from constant communication with customers. Ian emphasizes a simple YC principle: "Talk to customers, build products, and stay healthy." This relentless focus on customer needs helped them land large enterprise clients, including the US Air Force.
Scaling a Team: 56% of Mattermost's hires come from referrals, highlighting a strong internal culture. Ian believes the best hires are motivated by impact, personal growth, and connection, not just financial rewards. Mattermost also sources talent from its open-source community, hiring contributors who demonstrate passion and skill through their work on the platform.
➡️ Show Links
https://successstorypodcast.com
YouTube: https://youtu.be/oZM4Zao3Aqs
Spotify: https://open.spotify.com/episode/59DeI22hRs73LN4WzRBG4G?si=gPebxd1fSoGNAVw_uMZcnw
➡️ Watch the Podcast On Youtube
https://www.youtube.com/c/scottdclary
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both wins and losses, to learn more about their life, their ideas and insights. He sits down with leaders and mentors and unpacks their story to help pass those lessons onto others through both experiences and tactical strategy for business professionals, entrepreneurs and everyone in between. To get more of the Success Story podcast, go to www.successstorypodcast.com.