Portland Ombudsman says complaint-based rules enforcement most affects diverse and gentrifying neighborhoods

Enforcement of Portland’s property maintenance rules are complaint-based. That means the city doesn’t even come to investigate unless a neighbor or anyone who passes by a property reports something. In about a third of cases, Ombudsman Jennifer Croft says, no violation is found. In other cases, fines can be imposed and homeowners can be burdened with ballooning penalties if they can’t or won’t fix the problem. Those most affected by this system are homeowners of color who live in diverse or gentrifying neighborhoods.

In 2021 the Ombudsman’s office laid out these problems, and its recent report details the progress the city has and hasn’t made implementing its recommendations to address this inequity. Croft joins us to share the details.

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