Emergency dispatch centers adding AI to their processes, reaffirming it won't hurt 911 responses

KSL's Inside Sources

Emergency dispatch centers adding AI to their processes, reaffirming it won't hurt 911 responses

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Published on Oct 28, 2026, 3:29:31 PM
Total time: 00:09:29

Episode Description

Artificial intelligence could be coming to an emergency dispatch center near you. If you call the police or fire department non-emergency line in most of Salt Lake Valley, you might be greeted by AI beginning in December. With more on how this process works and the motivations behind it -- as well as how residents can get involved in the process -- Greg and Holly speak with Ivan Whitaker, the Executive Director/CEO of Salt Lake Valley Emergency Communications Center.

More about KSL's Inside Sources

The all-new Inside Sources. Hosted by Greg Skordas and Dr. Holly Richardson, two well-known voices in Utah’s legal and political circles.